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How Imagination Can Transform Your Leadership and your Team: The Power of Creative Thinking
ByKailahMost of us want to inspire their teams, but feel stuck in traditional ways of thinking. We want to innovate, but are often unsure how to start. I remember a conversation I had with a client who felt overwhelmed by the challenges of leading a large team. They were bogged down by routines and felt…
Why People Hate Strategic Planning – Hint: It’s Always the Same
ByKailahStrategic planning should be an exciting process for stakeholders of any organization—but let’s be real: for many, it’s a dreaded, repetitive exercise. Here’s why: most planning sessions fall into predictable routines, often led by a small group while others are left out of the conversation. There might be a review of Mission, Vision, Values, a…
How Can Imagination Provide Our Customers an EXPERIENCE Instead of Just Service?
ByKailahPeople are ready to be back together in the world – and they are looking for experiences. It’s an experience economy, and have you noticed that that memorable interactions (in a positive way) bring delight? Whether you’re in manufacturing, nonprofit, or direct service, turning routine exchanges into experiences through imagination can build loyalty and satisfaction….
This one’s for the not-for-profits: What hat are you wearing today?
ByTheresaSo, what hat are you wearing today? Are you the innovator, the problem solver, the communicator, or the cheerleader? For most leaders, it’s a fact that wearing many hats is a fundamental part of the job. Whether you are leading a small grassroots organization, or a large established non-profit, the demands of the job are…
SAGACITY helps build resilience – but what does it even mean?
ByTheresaWhen I’m working with teams to develop resilience action plans, one of the components we look at is sagacity. It’s usually a new word for people, but once we explore the concept it makes perfect sense. Sagacity refers to insight or wisdom, and a sagacious person is considered someone who is intelligent and has the…
Plan Boldly, Execute Brilliantly – Strategic Planning does not have to be dull!
ByKailahStrategic Planning doesn’t have to be dull, but it CAN bring out the best, most creative insights of your stakeholders to foster a sense of optimism and joy about the future. This past Saturday I worked with the Board of Directors from CMHA Ottawa to have some serious, yet hopeful conversations about the future direction…


