Last week, I had the privilege of working with CMHA Hastings Prince Edward, helping teams embrace change and use it to drive forward. And here’s the truth—work, and the world, is changing, for all of us. For ourselves, our families, our clients. But let’s be real… hasn’t it always been? For years, we’ve been navigating…
I’ve been thinking a lot lately about how people handle conflict. 💭 Not just because our world is full of it…. It’s a topic close to my heart in my life, and work, because “dealing with conflict” is a typical reason I will be brought into work with a team. Conflict is everywhere. Thoughtful discussion…
Let’s face it, it’s a wild and unpredictable world out there and it’s easy amidst the chaos to lose hope. Teams that I work with say they are afraid to hope, that they keep hearing doom and gloom so they just prepare for it. Yet we all need hope. Hope is more than just an…
A Season of Connection This time of year is also about coming together to celebrate accomplishments, share memories, and set intentions for what’s next. It’s been busy, and in my conversations and my work, I’ve heard a recurring theme: people want to feel present and connected. Whether it’s a holiday party, a team lunch, or…
Are your beliefs limiting you without your knowledge? A story of transformation. Have you ever experienced something that at the time seemed insignificant, but later had a transformative impact? I had one of those moments, and I reflected on it this week since it was someone special’s birthday. She didn’t know that she changed my…
Strategic Planning doesn’t have to be dull, but it CAN bring out the best, most creative insights of your stakeholders to foster a sense of optimism and joy about the future. This past Saturday I worked with the Board of Directors from CMHA Ottawa to have some serious, yet hopeful conversations about the future direction…
Strategic planning should be an exciting process for stakeholders of any organization—but let’s be real: for many, it’s a dreaded, repetitive exercise. Here’s why: most planning sessions fall into predictable routines, often led by a small group while others are left out of the conversation. There might be a review of Mission, Vision, Values, a…
“To invent, you need a good imagination and a pile of junk.” – Thomas Edison The launch of our new Imagination course is well underway, and it has been a BLAST. We know that most adults report that they use their imagination less than when they were children. When we ask them why, they often…
It’s here! We could not be more excited to share something new we’ve been working on: our Imagination Course. This isn’t your typical training program. It’s an experience designed to help teams tap into their creativity using something we all know and love—Play-Doh! Why Play-Doh? Well, it’s a material that sparks imagination. With the exclusive…
People are ready to be back together in the world – and they are looking for experiences. It’s an experience economy, and have you noticed that that memorable interactions (in a positive way) bring delight? Whether you’re in manufacturing, nonprofit, or direct service, turning routine exchanges into experiences through imagination can build loyalty and satisfaction….
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