Who Should Attend This Course?

Anyone who wants to improve assertiveness and conflict resolution skills.

Learning Outcomes

By the end of this workshop, you will be able to:

  • Understand the benefits of being assertive not aggressive.
  • Communicate clearly and assertively.
  • Listen intentionally.
  • Analyze and handle conflict with more confidence.

Workshop Topics

  • What is assertive communication?
  • Positive language, tone and body language.
  • Managing emotion for yourself and others.
  • Questioning and listening during conflict situations.
  • Finding win-win situations.
  • Techniquest to communicate assertively.

Workshop Fee

Questions? Ready to Enroll?

We’re happy to answer any questions you may have and get you started with your course!