Privacy Policy - last updated August 2025

At Starfish Synergies Inc., we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, share, and safeguard your information when you interact with our website, programs, or services.

Information We Collect

We may collect:

  • Contact information you provide (such as name, email, phone number) when you sign up for programs, newsletters, or book a call.

  • Payment information when you purchase services (processed securely by third-party payment providers; we do not store full credit card details).

  • Technical information such as IP address, device type, and browsing data when you visit our website.

  • Preferences and communications when you respond to surveys, register for events, or engage with our services.

How We Use Your Information

We use your information to:

  • Provide and deliver our services.

  • Respond to your questions or inquiries.

  • Send updates, newsletters, and marketing (you can unsubscribe anytime).

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory obligations.

Sharing Your Information

We do not sell your personal information. We may share limited information with:

  • Service providers that help us run our business (such as email, payment, or hosting providers).

  • Authorities if required by law or to protect our legal rights.

Cookies and Tracking

We may use cookies and similar technologies to improve your browsing experience and understand how you use our site. You can control cookies through your browser settings.

Your Rights

Under Canadian Law (PIPEDA)

You have the right to:

  • Access and request corrections to your personal information.

  • Withdraw consent for certain uses of your information.

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

Under U.S. Law (CCPA/CPRA – California Residents)

If you live in California, you also have the right to:

  • Know what personal information we collect and how we use it.

  • Request a copy of the personal information we hold about you.

  • Request deletion of your personal information, subject to legal or business exceptions.

  • Opt out of the sale or sharing of your personal information (we do not sell your information).

  • Not face discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us using the information below. We may need to verify your identity before fulfilling requests.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

Contact Us

If you have questions about this Privacy Policy or your rights, please contact us:

 

Starfish Synergies Inc.
Email: hello@starfishsynergies.com
Phone: 613-827-2252
Website: www.starfishsynergies.com